Hi Sonya,
We fully understand how disappointing it can be to purchase your usual size, only to find that the shoes do not fit as expected. While sizing can sometimes vary slightly between different styles, please know that we take your feedback very seriously; we will share it with our product team so they can evaluate and make improvements. You may contact our customer service team via email to initiate a return or exchange.
We sincerely apologize for any inconvenience this may have caused and appreciate you bringing this to our attention. Thank you for choosing to try Dwarves Shoes!