Free Shipping and Return Policies

Shipping

 

Free Shipping to all the Countries.

Shipping time: To most countries, it may need about 5-15 days for delievery.

Usually, the item needs 2-5 days for processing, once your order ships, you will get an email with the package's tracking number and tracking site.

Please make sure the shipping address you input during checkout is correct, we are not responsible for any wrong or undeliverable addresses.

 

Refunds and Exchanges

 

1,Change shoes size

Please have a check our size details page and make sure your size first. You can change size within 7 days when you receive the shoes,But the return shipping fee should be paid by you,the shipping again fee we will pay. and the shoes should be new ,no one wear them and keep as new as the time you receive them.

2,Refund

If for any reason you are not satisfied with our products, you could return the items within 7 days from the receipt date for replacement or refund (not including shipping costs). All the return items must in an unused condition.

When we receive the shoes will refund you as soon as possible.

Please contact us before you ship the items back to get the shipping back address.

Refunds and Exchanges Email: customer@dwarvesshoes.com