▶Shipping and Return▶

Shipping

Free Shipping to all the Countries.

Shipping time: To most countries, it may need about 5-15 days for delivery.

Usually, it takes 2-5 days to make the shoes. Once your order shipped, you will get an email with the package's tracking number and tracking site.

Please make sure the shipping address you input during checkout is correct, we are not responsible for any wrong or undelivered addresses.

Refunds and Exchanges

 1,Change shoes size

Please check our size chart carefully before you place order. You can change size or style within 7 days when you receive the shoes. But you need to pay for the return shipping fee.  We will take the charge of re-ship out. And the shoes should be new ,no one wear them and keep as new as the time you receive them.

2,Refund

For any reason you are not satisfied with our products, you could return the items within 7 days from the receipt date for replacement or refund (not including shipping costs). All the return shoes must in an unused condition.

When we receive the shoes will refund your order as soon as possible.

Please contact us to get the return address.

Refunds and Exchanges Email: customer@dwarvesshoes.com