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At present, shipments to the United States are proceeding as normal. Customs duties are covered by us, so you should not be required to pay any additional customs fees upon receiving your package.
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Cute shoes but they run pretty small. Perhaps Chinese 9 is smaller than American. The return process is expensive and a hassle. Will just give to someone who wears an 8.
Nice leather, nice colour, BUT poor design of 'tongue'. These are quite 'large' boots due to toe design and the inability to tighten the boot with lacing makes them rather 'clompy'. The tongue has not been correctly designed to fold if laces tightened. So presume not meant yo be. So they are a bit like wearing wellies. Id have preferred a taller boot too but that just me. I wear an EU37 and tho these claim to be that they are a tad bigger. So buy a size down.
Never received got a refund
They look and feel so cheap, I would be embarrassed to wear them. They would probably fall apart from the first wear. I paid $345 for both. They are probably worth $20 for both. Please do not buy. I am sending them back!!
Hi Cathy,
We’re sorry to hear that the shoes did not meet your expectations.
The shoes are made with vegetable-tanned washed horse leather, and we understand that the appearance and feel of leather can be quite subjective. the material and overall quality did not match what you expected from your purchase.
Thank you for sharing your feedback. We’ll take your comments seriously and pass them along to our product team as we continue to improve our designs and products.
If you need any assistance with your return or refund, please contact us via email. We’ll be happy to assist you.
Best
Dwarves
