Dwarves: How To Tacking Your Order
We always get emails from customers asking how you track. As a result, we have decided to take the time to collate ways to enquire about tracking information.
1.4PX Global Order Tracking
https://track.4px.com/
We cooperate with 4PX, the largest logistics provider in China. Please open above URL fill your tracking code and choose English in the top right-hand corner, you could get the newest tracking information for your order.
2.USPS
https://tools.usps.com/
When the parcel arrive US, will be delivered by USPS. Please open this URL https://tools.usps.com/go/TrackConfirmAction_input and fill your tracking number, all the updates will show on this page.
https://www.canadapost-postescanada.ca/cpc/en/tools.page
We usually choose to work with Canada Post, you can enter the tracking code by clicking the link above. You will see your logistics information.
4.Australia Post
Usually when the shoes arrive Australia, it will be delivered by post office. If you enter the tracking code and no information is found. Please contact us promptly. customer@dwarvesshoes.com
We prefer that you use the first link query, as this page presents more complete tracking information. Please contact us by email if you have any questions. customer@dwarvesshoes.com
It’s been almost a month and my order has not arrived. What is the problem?
Hi, I have read that you don’t send return labels, can I have the address in China to send back the boots, so I can get my refund.
Can I have a return label please. I just tried one of the boots and the zipper got stocked, I feel that It’s going to break it next time I try them. Thank you by advance.
On Thu, Jan 23, 2025, 4:32 PM Sonia Alvarado <baruchmyangel@gmail.com> wrote:
Hi. I just opened the boot’s box, I need to return the boots because the zipper got stock, I feel that it is going to break very soon. It is a very thin plastic zipper.
As a matter of urgency I need your returns address as the shoes you’ve sent me are faulty.
I’m hoping my order is not lost. If you could ballpark the arrival date I’d be thrilled.
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